Dos and Don'ts For Using the My Disney Experience App | How To Disney (2024)

My Disney Experience is the official mobile app for Walt Disney World. This app provides Guests with so much information that it can be a lot to figure out. To help you get familiar with the app and know what you should and shouldn’t do, we are going to dive into some dos and don’ts. We hope that these will help you be more comfortable with the app and be able to use it throughout your Walt Disney World trip with less stress.

Do Make An Account

The first step you want to take after booking a Walt Disney World vacation is to make your free My Disney Experience account. You can head HERE to do so. Keep in mind, if you already have an account with companies such as ESPN or Disney+, those accounts are linked so if you are using the same email, the password would also be the same for your My Disney Experience account.

Do Link Those Reservations

As soon as you have your account made, make sure you link your reservations. This might be your Disney vacation package or your ticket number if you ordered tickets only. Linking your reservations is important as it will allow you to be able to do a lot of the other important pieces.

Don’t Forget To Add Families/Friends

In order to link everyone together, you will need to add friends and families into your My Disney Experience account. If this is your first family trip, you will need to create a profile for them first and then you can connect that profile to the reservation and tickets.

If you have family members not on your reservation but are traveling at the same time, you are able to link with them as well. This will allow you to be connected while on vacation when it comes to dining and if you choose to use Genie+.

Don’t Forget to Make Park Passes

A new step that you might forget is making Park Passes. Disney is requiring all Guests to have a park pass reservation to one of the four Disney Parks each day of their ticket. Guests are not allowed into a Theme Park without these so make sure you do so as soon as you can. These passes do fill up so the sooner you get on the My Disney Experience app to make them the better.

Do Check Your Information

You will want to take time to make sure that your address and credit information is correct and updated. Disney will use this information for charging to your room, mobile order and throughout the Disney Parks and Resorts. By having it set up beforehand, you can be more prepared when you arrive.

Don’t Wait Until You Arrive

There is so much information found within the My Disney Experience app that you don’t want to wait to get familiar with it until you arrive at the Walt Disney World Resort. Take some time to practice looking at wait times, finding dining and learning about your resort within the app before you even leave home.

By taking some time to learn the app before you arrive, once you walk through the gates at Walt Disney World you will be more prepared and ready to conquer the day.

Do Research Disney Genie, Genie+ and Lightning Lanes

Disney added a major feature to the My Disney Experience App in October. Disney Genie was a new feature that provides Guests with suggested touring plans, projected wait times and a lot more.

Along with this feature was the addition of the paid option Genie+. Genie+ is $15 per person/day and gives Guests access to the Lightning Lanes to over 40 attractions at the four Disney Parks.

As this is a big investment, make sure you take some time to figure out what Genie+ is all about. We have key dates in 2022 we think Genie+ will be important HERE as well as how you can purchase it HERE.

If you want to know what rides to prioritize, we have that HERE as well as the good, bad and ugly we discovered HERE when using it.

Take some time to learn about Genie+ and everything that goes with it so you can determine if it is something you want to invest in for your Disney vacation as well as how to use it once you do invest in it.

Do Use Mobile Ordering

A major tip that you will want to make sure you know how to do on the app is mobile order. This system allows Guests to schedule a pick up time for quick service locations throughout the Walt Disney World Property.

Guests choose a dining location, a time they want to eat and then place their order. Orders are able to be modified and adjusted up until the pick up window starts. Once that window has started, Guests can choose “prepare my order” and then Cast Members will begin making their food.

This is a huge time saver in the Disney Parks. Guests can avoid waiting in line to order by using this feature within the My Disney Experience app.

Don’t Be Scared

The app can be overwhelming but don’t be afraid to mess around within the app to see everything that it has to offer. You can find bathrooms, see bus arrival times as well as wait times and show times all in the app for the Disney Park you are visiting.

Taking some time to look around and learn about it before heading down can make a big difference.

My Disney Experience is a huge part of a Walt Disney World vacation so make sure to follow these dos and don’ts so you get the most of the app during your vacation.

Dos and Don'ts For Using the My Disney Experience App | How To Disney (2024)

FAQs

How do you use the Disney app to enter the park? ›

Entering the Parks

If your device is positioned correctly—place your index finger on the reader and watch for the green light—a check mark and the word “Done” will appear on its screen. If you have more than one Disney MagicMobile pass, swipe to the next pass and hold your device near the touch point.

Can you use the My Disney Experience app? ›

Yup, that's right: the My Disney Experience app! Simply log in to the app, check virtual queue availability and enroll your group. Then grab a bite to eat or experience other attractions until the app notifies you when it is your time to return to the attraction.

Does each person need the My Disney Experience app? ›

My Disney Experience is the digital hub that houses a person's vacation entitlements (theme park tickets, Disney Resort hotel reservation, dining reservations, Lightning Lane reservations, etc.) Guests over 13 can have their own My Disney Experience account or an account profile managed by another person's account.

Can I use my app to get into Disney World? ›

Disney MagicMobile Service

This complimentary app feature allows you convenient access to select theme park and Resort amenities through an eligible Android phone, iPhone or Apple Watch. Use Disney MagicMobile service to: Enter theme parks (with valid admission and theme park reservation)

How do I choose a park on Disney app? ›

How do I select the park I want to visit?”
  1. First, log into your My Disney Experience mobile app and click on the “+” at the bottom of the screen.
  2. Next, click on “Make or Modify a Park Reservation.”
Dec 19, 2022

How do I link My Disney Experience to my park admission? ›

Log into your My Disney Experience mobile app. Open the menu by clicking on the three stacked lines in the bottom right corner. Click on the “Tickets and Passes” tile. Click on the blue “+” in the upper right corner, and select “Link Tickets & Passes.”

Can two people use the same My Disney Experience app? ›

Although any Guests age 13 or older may create their own My Disney Experience account, if the other members of your party do not have their own accounts, they will be able to log into your account on their phones.

Can two people be logged into Disney app? ›

How many profiles can I create in Disney Plus? While only four people can watch content on a Disney Plus account at once, you can create up to seven profiles.

How do I hide plans on My Disney Experience? ›

Log in to your My Disney Experience account on a web browser and visit your Family & Friends List. For each family member, click “Settings” next to their name. You'll find “Allow (name) to view all of your plans” and toggle that switch to off. Repeat this step for each family member.

Can I use my phone instead of a MagicBand? ›

What is MagicMobile? MagicMobile is a free feature of the My Disney Experience smartphone app that turns your phone into a MagicBand.

Do I need a physical ticket for Disney? ›

Most tickets can be accessed using the digital wallet on an eligible iPhone®, Apple Watch®, or Android™ smartphone with Google Wallet™* using Disney MagicMobile service. Download the My Disney Experience app when you arrive at Walt Disney World® Resort and create a Disney MagicMobile pass.

How do I scan into Disney World? ›

To access your theme park admission, simply hold your device near the MagicBand touch point. Then, you'll tap your index finger on the finger print scanner and wait for the green light. After that, it's time to head into the theme park for a magical and memorable day!

How do you park and enter Magic Kingdom? ›

If you're arriving by car, you'll need to roll up (and through) the tollbooths and follow Cast Member directions to your parking spot. Then you'll either walk or take a tram to the TTC “proper” where ticket and security are located, and where transportation to the Magic Kingdom and EPCOT departs.

How do you enter Disneyland park? ›

To enter a theme park, each Guest (age 3 and older) is required to have both a park reservation and valid ticket or Magic Key pass, for the same date and same park, for each day of their visit. Guests must use the same admission for park entry that was used to make the associated theme park reservation.

How do I use Disney app pass? ›

Open the My Disney Experience app and log in to your account. In the app menu, tap Disney MagicMobile Pass. Tap Set Up Your Pass. If you have more than one MagicMobile Pass, select the passes that you want to add.

How do you mark parking on Disney app? ›

After parking your vehicle, open the Disneyland app and tap the Car Locator card on the home screen or the “Car Locator” button in the menu (☰). Follow the prompts to manually enter your parking information. If you enable Location Services on your device, car locator can help fill in details for you.

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